It gives me great pleasure to put on record my appreciation for the combination of Professionalism, Politeness and Patience in Mr Kishore, your Executive who helped me with the solution of downloading the Free Trial version of Bitdefender Antivirus Plus. His attitude of Customer Care Orientation was exemplary.
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Thank you very much kishore for your astonishing customer support service.
With special regards
Hey Sir this is to let you know that you have a very gifted employee in Sarvesh Singh.. He was very patient with me and resolved my issue completely.
I wish him the very best for his career and hope he climbs up the amazing corporate technical ladder.
Really appreciate the way you have approached the reported problem, taking proactive steps. I am happy that you have resolved the problem with minimal communication at the earliest time line.
Yesterday , I had the opportunity to get support from Reshma to handle my BitDefender issue. I found that she has tremendous patience to handle my issue. Very rarely we see people with this kind of positive attitude. I wish her all the very best in her career and do advise the Manager who she is reporting NOT to lose her.